Runflow and CrewAI: what changes when the engineer comes along.
An open Python agent framework and an enterprise platform. Where the difference is the delivery model.
In one paragraph.
CrewAI is good work and has the community it has on merit. The difference between us is not in the library: it is in what happens after the library is chosen. Our delivery includes engineers inside your operation until it runs in production, the connectors for the systems that run your business, and the compliance the Brazilian regulator demands.
CrewAI and Runflow.
The comparison is about the delivery model, not about a feature list. Features change month to month; who builds it, who sustains it and how it is billed is what decides the project.
| CrewAI | Runflow | |
|---|---|---|
| What it is | An open agent framework and an enterprise build and runtime platform, in CrewAI's own description. | An AI agent orchestration platform, plus the Forward Deployed engineers who deploy it with your team. |
| Who builds what goes to production | Your team, with the framework and the platform. | Our engineers, inside your operation, building alongside your team. |
| What happens after go-live | Your team maintains, tunes and scales it. | We stay in the tuning cycle after go-live, and your team takes over whenever it wants to. |
| Integration with the systems that run the business | Tools and integrations from the ecosystem. | More than 150 connectors for ERP, CRM, APIs and channels, including TOTVS and the official WhatsApp. Whatever has no connector becomes an MCP server. |
| Brazilian context | A global product, in English. | Team, contract, invoicing and support in Brazil. Compliance with the LGPD, Brazil's data protection law, and design for SUSEP, ANS and professional secrecy. |
| Ownership | Your code, with the framework under an open license. | Your code as well. Every agent, integration and template built is yours. |
| How it is billed | An open framework, with a commercial enterprise platform. | By scope, defined in the free assessment. No hidden setup fee. |
We are not always the answer.
When CrewAI is the right choice
- Your team already builds agents in Python and wants the library with the community it has.
- You want the open framework and the freedom to run it wherever you like.
- Engineering is your differentiator and you would rather build than buy.
- The case does not depend on integrating with Brazilian legacy systems.
When Runflow is the right choice
- What is missing is people to build, not tooling. We come in with the engineers, not only with the software.
- The process runs through the ERP, the CRM and the official WhatsApp that run your business today.
- A regulated Brazilian sector, with an audit trail and human approval at the risk points.
- You need a contract, support and accountability in Brazil.
What changed in a real operation.
Osten Group
+30%
in contact-to-visit conversion, with the first-contact team going from 7 people to 2.
PX Ativos Judiciais
4% to 10%
conversion on first contact, roughly R$ 1.5 million converted over the year without growing the team.
Vero
R$ 2 million
saved on overtime.
You are evaluating more than one.
Information about CrewAI according to the public material at crewai.com, accessed on August 24, 2026.
Bring a real process and see what changes.
In a no-cost conversation with an expert, we look at the process you have today and tell you plainly whether the case calls for an agent or whether the tool you already use solves it.