From the first “hello” to the awarded credit letter.
A dealership is many operations at once: sales, service, parts, collections and consortium plans (a group purchase model common in Brazil). Our AI agents cover the whole journey on WhatsApp, 24/7, integrated with your DMS and CRM, without inflating the team.
Where the money leaks in the operation.
Each front has its own WhatsApp, its own queue and its own team. And in almost all of them, the customer expects an immediate answer that does not always arrive.
1 Overloaded reception
One person (or several) manually triaging every contact on WhatsApp, with no way to scale.
2 Leads with no follow-up
Whoever did not close on the spot is rarely picked up again. A warm opportunity turns into a lost lead.
3 Idle service bays
Services that are not called in at the right moment leave gaps in the service schedule.
4 Consortium members who quit
People dropping out in the first installments, and late payments, erode recurring revenue.
The lead that arrives in the middle of the night, answered on the spot.
The agent qualifies, answers the stock question and books the test drive, at any hour. The salesperson gets the lead ready to close.
14 agents. One operation covered.
Customer service is only the front door. From the first contact to trading the awarded credit letter for a car, each agent steps into a specific point of the journey, integrated with the systems your dealership already uses.
Reception and first contact
1 agentTier 1 Service (WhatsApp)
Takes the first contact, understands the request and routes it to sales, service or quoting. No contact goes unanswered, 24/7.
Lead and vehicle sales
1 agentLead Qualification
Picks up the lead the moment it lands in the CRM: appraises the trade-in, simulates the financing, checks stock across the group and books straight into the salesperson's calendar.
Service and repairs
3 agentsInbound Service Booking
Collects the vehicle details, checks available times and service bays and completes the booking, with no queue.
Outbound Service Booking
Tracks mileage and time since purchase and calls the customer in for service at the right moment.
Service Follow-up
Follows the customer through the visit, invites them to see a new vehicle while they wait and runs the NPS survey at the end.
New revenue streams
2 agentsParts Quoting
Checks stock and prices, delivers the quote and closes the sale directly: a parts counter that works 24/7.
Insurance Sales
Offers insurance at the moment of the car purchase and works the renewal a year later, routing it to the broker.
Finance and back office
2 agentsService and Parts Collections
Identifies services and parts that were not paid in full and runs the collection and the recovery of the amount.
Salesperson Commission
Consolidates the period's sales, applies the store's rules and closes each salesperson's commission, with no spreadsheet and no argument.
Consortium: from “hello” to the award
5 agentsConsortium Sales and Qualification
Understands what the customer needs, proposes the right credit letters and runs the sale.
Default Prevention
Works the five critical first installments: sends the invoice ahead of time and acts so the customer does not leave the group.
Collections and Debt Negotiation
Brings the delinquent customer back and renegotiates what is open so they resume payments.
Consortium Support
A specialist on the customer's own credit letter: answers questions about the monthly draw, bids, balance and installments, 24/7.
Post-award Journey
Finds the right moment and brings the awarded member into the dealership to turn the letter into a vehicle inside the group.
- Pre-sales headcount cut from 7 → 2 people
- 5,000 leads/month that were not being properly answered
- Premium brands: BMW, Land Rover, BYD, JEEP, Triumph, Dodge RAM
From the assessment to production, with your team.
No months-long project. Our engineers step into your operation, put the first agent to work, and then hand over the baton.
Free assessment
We map where AI creates the most value in your business and prioritize the cases by ROI and feasibility.
Free · ~2 weeksFirst agent live
We build with your team, integrate with your systems and put the agent into operation.
In weeksProduction, scale and handoff
The agent runs 24/7, you measure the ROI and every solution becomes your own template. You stay in control.
You stay in control
Want to see it in your dealership?
Bring one month of real leads. We will show the agent qualifying and booking, live.