From the shop window to the order released.
The customer asks on WhatsApp, the order gets stuck in finance and the store waits for the release. Our agents handle the pre-sale, resolve the post-sale and unblock orders and payments in the systems the stores already use.
Every queue that stalls is a sale going cold.
A service desk packed on peak days, a return that turns into a process and an order held in review while the stock waits.
1 Pre-sale with no answer
A question about price and stock outside business hours is a sale for whoever answers first.
2 Manual exchanges and returns
Each case takes the receipt, the policy and patience, and ties up the whole counter.
3 Orders stuck in finance
Manual credit review and release hold up the order the store has already sold.
4 Abandoned carts
Whoever stopped halfway through checkout is rarely picked up at the right moment.
The first agent resolves the most expensive pain. After that, the same platform covers the rest of the operation:
From the abandoned cart to the recovered sale.
The agent detects the abandonment, reaches out on the customer's channel and resolves the question that blocked the purchase. A discount above its authority waits for approval.
At retail speed, with control.
Peak with no queue
Scales on campaign days without inflating the team.
Isolated data
Runflow does not train models on your data. Per-client isolation, and you pick the provider, or run it in your own environment.
Audit trail
Every decision the agent makes, recorded end to end.
Dedicated engineers
Our team deploys the integration with your legacy systems.
From the assessment to production, with your team.
No months-long project. Our engineers step into your operation, put the first agent to work, and then hand over the baton.
Free assessment
We map where AI creates the most value in your business and prioritize the cases by ROI and feasibility.
Free · ~2 weeksFirst agent live
We build with your team, integrate with your systems and put the agent into operation.
In weeksProduction, scale and handoff
The agent runs 24/7, you measure the ROI and every solution becomes your own template. You stay in control.
You stay in control