From the first contact to the installment recovered.
Agents that qualify the lead, run onboarding and collections and serve the customer on WhatsApp, integrated with your core system and your CRM. With human approval at the points of risk and an audit trail end to end.
High volume, thin margin and risk at every step.
Originating is expensive, collecting wears people down and the service desk is always full. And every automated decision needs a record: who approved it, when and why.
1 A first contact that raises suspicion
Nobody answers a call from an unknown number. A well-made first contact on WhatsApp changes the conversation.
2 Onboarding with friction
A missing document, an application left standing and a customer giving up halfway through the flow.
3 Collections that wear people down
A manual cadence, an uncomfortable agent and an agreement that never reaches the system.
4 Repetitive service requests
Balance, invoice and application status taking up expensive people with simple questions.
The first agent resolves the most expensive pain. After that, the same platform covers the rest of the operation:
From an idle portfolio to a recorded agreement.
The agent reaches out, negotiates within the policy you define and records the agreement in the system. Anything beyond its authority waits for a human.
Built for an operation that has to account for itself.
Human approval
Authority limits and points of risk always with people in the loop.
Isolated data
Runflow does not train models on your data. Per-client isolation, and you pick the provider, or run it in your own environment.
Audit trail
Every decision the agent makes, recorded end to end.
Dedicated engineers
Our team deploys the integration with your legacy systems.
From the assessment to production, with your team.
No months-long project. Our engineers step into your operation, put the first agent to work, and then hand over the baton.
Free assessment
We map where AI creates the most value in your business and prioritize the cases by ROI and feasibility.
Free · ~2 weeksFirst agent live
We build with your team, integrate with your systems and put the agent into operation.
In weeksProduction, scale and handoff
The agent runs 24/7, you measure the ROI and every solution becomes your own template. You stay in control.
You stay in control