Consumer goods

From the store's order to the last cent reconciled.

A consumer goods operation lives between the order, the delivery and the settlement. Our agents handle the order on WhatsApp, the deductions and trade funds and the reconciliation, integrated with the ERP you already use.

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The problem

The retailer deducts, the spreadsheet hides it.

A deduction with no explanation, a trade fund agreed over email and a reconciliation that only closes the month through brute force. Every disputed cent takes a document, context and a deadline.

1 Deductions with no backup

A charge on the invoice with no document behind it. Recovering it means pulling together the invoice, the proof of delivery and the agreement.

2 Trade funds in the inbox

Trade agreements scattered across spreadsheets and email, hard to audit at settlement.

3 B2B orders by message

The store asks for a restock on WhatsApp, and somebody types it all again into the ERP.

4 Month-end reconciliation

Accounts receivable against the bank statement, line by line, with senior people doing a robot's work.

The first agent resolves the most expensive pain. After that, the same platform covers the rest of the operation:

Restock orders captured on WhatsApp Order and delivery status for the store Collection of overdue invoices Triage of deductions with the documents attached Trade fund accounting by agreement B2B customer record updates
Concrete, not conceptual

From the deduction to the case file, with no paper chase.

The agent identifies the deduction, locates the invoice, the proof of delivery and the agreement, and assembles the dispute file. The analyst decides with everything at hand.

01Captures the deduction on the invoice and finds the backup in your systems
02Links invoice, proof of delivery and trade agreement into a single file
03The analyst reviews and decides, with a trail of what was gathered
Runflow· Agent Ops Active
Deductions & Trade Funds· monthly settlement · ERP
CapturesCross-checksCase file
Deduction identified on the invoiceCaptured
Invoice and proof of delivery locatedAttached
Trade agreement linkedFound
◐File waiting for the analyst's reviewWith a human
Every dispute with the right document alongside
Why Runflow

Integrated with what runs your business.

The ERP at the center

SAP, TOTVS and the systems that already run the operation, with 150+ connectors.

Isolated data

Runflow does not train models on your data. Per-client isolation, and you pick the provider, or run it in your own environment.

Audit trail

Every decision the agent makes, recorded end to end.

Dedicated engineers

Our team deploys the integration with your legacy systems.

How it works

From the assessment to production, with your team.

No months-long project. Our engineers step into your operation, put the first agent to work, and then hand over the baton.

1

Free assessment

We map where AI creates the most value in your business and prioritize the cases by ROI and feasibility.

Free · ~2 weeks
2

First agent live

We build with your team, integrate with your systems and put the agent into operation.

In weeks
3

Production, scale and handoff

The agent runs 24/7, you measure the ROI and every solution becomes your own template. You stay in control.

You stay in control

Let us map your highest ROI case.

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