Quoting, claims and service: without growing the team.
Agents that quote, qualify and support claims handling on WhatsApp and on the portal, with the audit trail and the compliance that SUSEP (Brazil's insurance regulator) and the LGPD (Brazil's data protection law) require.
Every step has to be fast, and auditable.
Claims cost, slow quoting, an overloaded service desk. In a regulated sector, automating without an audit trail is not an option.
1 Quoting and qualification 24/7
The agent quotes, qualifies and routes to the right broker, on WhatsApp and on the portal.
2 Support for claims handling
Collects documents, validates coverage and organizes the case, with a human in control.
3 Service for policyholders and brokers
Duplicate documents, policy status and questions resolved on the spot, with handoff when it is needed.
4 Renewal and retention
Gets ahead of the expiry date and runs the renewal before the cancellation.
The first agent resolves the most expensive pain. After that, the same platform covers the rest of the operation:
From the first message to the quote, with no queue.
The agent collects the essentials, returns an initial quote and brings in the right broker. Fast for the policyholder, auditable for the insurer.
Compliance is not an add-on. It is the foundation.
SUSEP & open insurance
Flows designed for the sector's regulatory environment.
Isolated data
Runflow does not train models on your data. Per-client isolation, and you pick the provider, or run it in your own environment.
Audit trail
Every decision the agent makes, recorded end to end.
Dedicated engineers
Our team deploys the integration with your legacy systems.
From the assessment to production, with your team.
No months-long project. Our engineers step into your operation, put the first agent to work, and then hand over the baton.
Free assessment
We map where AI creates the most value in your business and prioritize the cases by ROI and feasibility.
Free · ~2 weeksFirst agent live
We build with your team, integrate with your systems and put the agent into operation.
In weeksProduction, scale and handoff
The agent runs 24/7, you measure the ROI and every solution becomes your own template. You stay in control.
You stay in control